Management Skills – Moving into Management

Course duration – 1 day (+ 1 optional review / consolidation day)*

“Leading, Innovation, Encouragement, Motivation”

Business scenario

Many people think that if you’ve done the job you can move into managing the team easily without any problems, but the skills involved in managing a team are very different from being part of a team. We need to make decisions as the team leader or manager and then communicate them on to people who last week we may have been having a drink with. How do we do this?

Who will benefit?

This course has been developed for anyone who is about to move into a role where they will be regarded as management or recently appointed managers, it has been based on Quasar experience in working with Housing Associations who have specific needs in this area.

Course objectives

By the end of the course you will be able to:

• Plan and set goals, targets and objectives
• Manage your time more effectively
• Use delegation as a developmental/motivational tool
• Use the conversation cycle to communicate effectively
• Give positive and constructive feedback
• Identify personal development needs and create an action plan to address them

Course content

Introduction to core skills

Core competencies of management
Identifying the skills and knowledge you need
Devising a clear vision and mission

Planning and problem solving

Plan, do, review
Setting smart objectives for yourself and your team
Problem solving strategies

Communication and teamwork

Communicating in a clear and assertive manner

Delegation and motivation

Developing people to excel in their roles
Using the four stages of delegation to meet individual needs
Motivating and empowering individuals and teams

Course features

This course includes discussions, group work, exercises, and questionnaires. Action planning is used for the successful application of learning and future development.

*Following this course we recommend that all delegates attend a second day of training where they can review how the training has changed their approach to Management and bring to the event any issues that they have had during the intervening period. This second day is held approx 1 month after the course.