Management Skills Courses
Achieving Excellence
You will develop practical insights into the meaning of good customer care using discussion, exercises, and case studies and sharing past experiences
Coaching and Mentoring
Through exercises and practice, you will be to explore and extend the range of tools you use in your organisation to develop individual performance; gaining an understanding of what approach to use and when to use it. The session separates coaching from mentoring, and provides practical tools to enable you to inspire, motivate and develop your people
Delegating Effectively
This interactive course will offer you practical examples and tools for you to take bake to the workplace; you will use role plays and exercises to practice putting the newly acquired delegation skills into practice
Diversity
This course uses interactive sessions, comprising discussion and feedback to help build sound communication skills. There is an opportunity for self-analysis and guidance on implementing assertiveness skills
Finance for Non-Financial Managers
The financial skills needed by all managers are outlined and analysed through discussion and practical exercises. Ask questions and share your personal experiences in order to translate the theory into practical application to working environment
Leadership Skills – Inspiration and Vision
Through exercises, discussion and inventories you are given the opportunity to recognise and understand your own leadership style. Action planning for future success and integrating principles into practical application
Management Skills – Workplace Issues
This course includes discussions, group work, exercises and questionnaires. Action planning is used for the successful application of learning and future development
Management Skills for Experienced Managers
This course includes discussions, group work, exercises and questionnaires. Action planning is used for the successful application of learning and future development
Management Skills for Senior Managers and Leaders
This course includes discussions, group work, exercises and questionnaires. Action planning is used for the successful application of learning and future development
Management Skills – What makes an effective first time manager?
This course includes discussions, group work, exercises, questionnaires and video case studies. Action planning is used for the successful application of learning and future development
Management Skills – Moving into Management
This course includes discussions, group work, exercises, and questionnaires. Action planning is used for the successful application of learning and future development
Successful Negotiation Skills
Try out ideas and skills in situations that can prove you as a successful negotiator. By practising the key stages of the negotiation process, you will identify the defining moments where choosing the right strategy can make all the difference.
